Refund Policy

Due to the intimate nature of our products, we cannot accept returns, refunds, or exchanges. Once delivered, all intimate products are considered final sale. However, we highly value your feedback and encourage you to share your experience with us at Hello@shusshh.com.

We strive to ensure that every product reaches you in perfect condition. In the rare event that your order arrives damaged or defective, please contact us at hello@shusshh.com within 24 hours of delivery, along with photos of the issue. After a thorough review by our Quality Control team, we will work towards a resolution, which may include a complimentary replacement or a refund.