Returns & Exchanges

Warranty Policy for Shusshh

Introduction

Shusshh, owned and operated by Womenoire Fashion, offers a limited warranty on all our products against manufacturing defects to ensure customer satisfaction. This warranty policy outlines the terms and conditions under which our products are covered, how to claim warranty, and our responsibilities in addressing valid warranty claims.

Warranty Coverage

Shusshh provides a limited warranty against manufacturing defects for a period of 100 Days from the date of original purchase.
The warranty covers:

-Manufacturing Defects: Issues arising from faulty materials or workmanship.

Exclusions

The following are not covered under our warranty:

- Damage Due to Neglect or Misuse: Including but not limited to neglect, tampering, misuse, or unreasonable use.
- Improper Storage: Defects caused by improper storage conditions.
- Physical or Electrical Stress: Unusual physical or electrical stress on the product.
- Normal Wear and Tear: Routine wear and tear over time.
- Third-Party Repairs: Repairs conducted by unauthorized third parties.
- Cosmetic Damage: Such as scratches, dents, or damage not caused by Shusshh.
- Loss of Removable Parts: Replacement of removable parts does not result in replacement of the entire product.
- Warranty Card/Invoice Issues: Defects not covered if the warranty card or original invoice is damaged, altered, illegible, misplaced, or lost.
- Discretionary Decisions: All decisions regarding the eligibility of products under warranty are at the sole discretion of Shusshh.

Warranty Statement

Our warranty stated above is the sole warranty for Shusshh products. We disclaim any implied warranties, including merchantability or fitness for a particular purpose. Our liability and the customer’s exclusive remedy under this warranty will be limited to repair or replacement of the product by Shusshh.

Limitation of Remedies

In no event shall Shusshh or its affiliated companies be liable for any special, incidental, or consequential damages resulting from the use of our products or any breach of warranty, breach of contract, negligence, tort, or any other legal theory.

How to Claim Warranty

If your Shusshh product exhibits a manufacturing defect covered under our warranty policy, you may claim warranty within the prescribed period by following these steps:

1. Initiate Claim: Write an email to us at Hello@shusshh.in describing the defect and attaching photos/videos of the defective product. Alternatively, you may WhatsApp us at +91 9354772922 .

2. Response Time: Our team will review your complaint and respond within 3-4 days.

3. Resolution: If the defect is verified, we will either replace the product or refund the total amount paid, as per our discretion.

Contact Us

For any questions regarding our warranty policy or to initiate a warranty claim, please contact us at - Hello@shusshh.in
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